FAQ

FAQ - Autistic Creation

Frequently Asked Questions (FAQ)

What is Autistic Creation?
Autistic Creation is a marketplace and community platform showcasing the work of autistic artists, makers, and creators. From 3D printed designs to handmade crafts and digital art, everything is made by individuals on the autism spectrum.
Who runs Autistic Creation?
We’re a family-run initiative inspired by our autistic son and his love for 3D printing. Our mission is to empower autistic individuals by giving them a platform to share their talents with the world.
How can I purchase items?
Browse our shop, add items to your cart, and check out securely through our website. Each purchase directly supports the autistic creator behind the product.
Are the products handmade or mass-produced?
All products are created by autistic individuals, often by hand or with tools like 3D printers. Each item is original and reflects the unique vision of its creator.
Where do you ship?
Shipping availability may vary by vendor, but we aim to serve customers globally. Specific shipping options and costs are displayed at checkout.
Can I return or exchange an item?
Because our products are made by independent creators, returns are handled on a case-by-case basis. If you have an issue, please contact us and we’ll do our best to help.
Who can become a vendor?
Anyone on the autism spectrum who creates original work—art, designs, crafts, writing, etc.—is welcome to apply. No prior selling experience is needed.
Is there a fee to join?
There is no fee to apply or set up your shop. We take a small commission on each sale to cover platform and transaction costs. Full details are shared upon approval.
I’ve never sold anything before. Can I still apply?
Absolutely! We welcome beginners and are happy to help you set up your shop. All you need is a passion for creating and a willingness to share your work.
What if I need help with photos, descriptions, or setup?
We understand that everyone has different strengths. We offer support with listing your items, writing product descriptions, and uploading photos—just let us know what you need.
How do I contact you?
Email us at [your email address] or use the contact form on our website. We aim to respond within 1–2 business days.
Can I support without purchasing?
Yes! You can follow us on social media, share our website with friends and family, or donate to help fund site maintenance and creator support programs.